Contact Us
This is the page to use if you want to contact the Best Bitcoin Casinos editorial team about a review, a correction, a broken link or a general question. We are an independent comparison site, not a casino. That matters, because we can't see your account, move your funds or settle a dispute with an operator.
Age and risk notice: this site is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules, so check both before you play. Gambling can lead to losses, and crypto prices can move sharply while your funds are in a wallet or on a site. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Our responsible gambling page has more detail.
What we can help with
- Corrections: a review that looks out of date, a bonus term that has changed, or a coin or feature we have described wrongly.
- Broken links or display problems on any page of the site.
- Questions about our method: how we assess no KYC casinos, payout speed, licensing claims and bonus conditions. Our About Us page explains the approach.
- Feedback and suggestions: topics you want covered, such as wallet setup, stablecoin deposits or network fees.
- Business or partnership inquiries from operators. Note that commission does not buy position in our rankings.
What we can't help with
Some problems can only be solved by the casino itself. We have no access to operator systems, and we can't act on your behalf.
- Missing deposits, pending withdrawals or blockchain confirmations.
- Account locks, bonus disputes, verification requests or closures.
- Lost wallet access, seed phrases or passwords. Never send these to anyone, including us.
- Legal or tax advice. Please consult a qualified professional.
Before you write to us
A few details help us answer quickly:
- The page address or review you are referring to.
- What you think is wrong, and any source that supports it, such as an operator's published terms.
- The date you saw the information. Our facts were last checked on Sep 30, 2026, and casino terms can change without notice.
Please don't include wallet addresses, private keys, account passwords or identity documents. We never need them.
If you have a problem with a casino
Start with the operator's own support, usually live chat or email. Keep a record of the following:
- Transaction hashes, amounts, coins and the network used.
- Screenshots of the bonus terms you accepted.
- Timestamps of your messages and the replies.
On a blockchain explorer you can check whether a transaction has confirmed. Many delays come from network congestion or low fees rather than from the casino. Also read the operator's terms, including its rules on restricted states and bonus conditions. Our Terms and Conditions explain how this site works.
A plain word on legality and protections
The casinos we review are offshore. They are typically licensed in places such as Curaçao or Anjouan, not by a US regulator. For US players this is a legal grey area, and state laws differ. Some states are more restrictive, and operators may block certain states. You are responsible for checking your own state's rules. Offshore sites may also lack the player protections and self-exclusion tools that state-regulated operators provide. Gambling winnings and crypto gains may be taxable, so speak to a qualified tax professional.
Disclosure and independence
We may earn a commission if you sign up through some links on this site. Commercial relationships do not decide our rankings or ratings. If you think we have fallen short of that, tell us.
What to expect from us
We read every message about accuracy. We can't promise a reply time, and we can't answer account-specific questions. If a correction is warranted, we will update the relevant page and its date. Thank you for helping keep the information useful.